Four Steps to an Irresistible Offer
#3: The offer should involve either a discount or a premium or
preferably both. Sometimes premiums work much better than discounts. A
premium is something you give away as a free gift to someone who comes
in or who makes a purchase. My friend, Bill Glazer, in his retail
stores, meticulously track results of all his offers and has found that
by adding a premium he will average a 30% increase in response.
#4: There should be a logical reason for the offer. If you
discount or give something away without an explanation you create
skepticism and suspicion. People have been told all their lives there's
no such thing as a free lunch. You have to explain. We're doing this to
introduce ourselves to the neighborhood as an introductory offer in
celebration of opening our new store, as an anniversary sale, a
clearance sale, customer appreciation week. Just about any explanation
will do but there needs to be an explanation.
As I
mentioned at the beginning of this marketing strategy I would give you
four of the seven of the top tips that I have developed to help you
create successful offers.
Of course, it wouldn't be fair to not tell you the other three.
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Here are
four of the top seven I know:
#1: The offer must be clear. People must be able to understand it
instantly. Confused people do not respond. For example, half off is better
than 50% off and a lot better than 35% or even 60% off. People have
difficulty understanding percentages. Two for one is usually better than
half off.
#2: The offer must be a good value. It has to be understood as a good
value. That's why percentage off coupons doesn't usually work well. People
get suspicious. They think as soon as they see I have coupons they'll just
raise the price to recover the discount. Percentage off coupons work well
where there are known published prices.